Let us know the survey questions that you want to ask and the audience that you want to reach. Will this be a series of surveys, a tracker study over time or simply a one time project?

We will set up your research to your specifications, program the surveys and get them to your critical audience. Will you survey a list of contacts, post the link online, or access our global panel? Want help to build your own panel?

Monitor and analyze the results in real-time through your own password-protected results portal. Do you want to use our analyzer to develop immediate graphs and reports or export the results to the format of your choice for analyzing?

Take immediate action and aim your organization in the right direction toward success! What will you do with your valuable and newly developed market intelligence?

Build It For Me: Let Our Service Experts Help

For all of your employee satisfaction, customer feedback and service performance research, our Service Team can help you establish the perfect market research campaign for your needs and budget. With years of experience in survey software and programming, our knowledge of the online research industry, and our previous experience with restaurants, we can help you set up a research project that will get you actionable results that allow you to make the crucial decisions necessary to drive your restaurant to success.

Success in the restaurant industry is achieved from excellence in all of the areas that make up the dining experience. While quality food is often the most important ingredient, good food alone is not a recipe for success. Many factors, including customer service and the dining environment, play a large role in whether your restaurant will have repeat customers. Therefore, it is incredibly important to know how your restaurant is performing. Armed with that information, you can make the changes necessary to maintain and improve upon the successes of your restaurant.

Online surveys provide a way to do just that without the hassle of time-consuming paper surveys that require manual data entry and analysis. With online surveys, everything is easy and immediate. As soon as customers submit their responses, you can see the results in real-time, conduct the analysis, and take action toward moving your restaurant in the right direction.

Our Service Team can set up a customer feedback project to cater to your specific research needs. We will handle all the dirty work so you can focus on implementing the strategies developed from your research trends. You would simply have to ask customers, via their meal receipt, your servers, or a business card, to go to your web site and provide feedback through online forms that we will set up for you. We can also set up an incentive system in order to motivate your customers to not only visit your web site to provide their feedback, but also return to your restaurant in order to cash in their incentive. For chains of restaurants we can allow you to track feedback by restaurant or by region, as well as let restaurants track customer satisfaction by server.

Our Service Team can assist you along the way or just build and manage the entire project for you. With our global panel of over 5 million households, we can also help you find a targeted survey audience for when you don't have a customer e-mail list or when you want to go beyond your current market. With our software, global panel and Service Team, we can help you collect the critical information necessary to have your restaurant thriving.

What kind of research do you want to do? We can help!

Please use the following form to request a quote. Fields indicated with * are required. *Name: *Company/Organization: *Email: Telephone: Are you potentially interested in purchasing InstantSurvey? Yes  No Are you interested in having our Service Team program your entire project? Would you like help with questionnaire programming, project set-up, management or something else along the way? Yes  No Please provide us with as much detail as possible about the project that you are interested in conducting: Are you interested in purchasing sample from our global panel of over 5 million households for this study? Yes  No If you answered "Yes" to the above question, please provide us with these details about the sample you need: Number of completed interviews per country: Countries needed: Target Population: Estimated Incidence: Number of Questions: Timing: Other Instructions: